Privacy Policy:
Fitsite.com is committed to maintaining your privacy. We do not sell any of the information that we collect from you, or share it with any other companies.

For added protection, our online ordering system is secured using a Thawte Certificate. This ensures that all information (credit card number, address, phone number, etc.) you send to us through our web site will be encrypted. If any other Internet user intercepts the communication he/she will only be able to see it in an encrypted (garbled) form. Certificate technology allows us to decrypt the information, and view it in plain text form.

Information Collection and Use

Fitsite.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others. Fitsite.com collects information from our users at several different points on our website.

Order

We request information from the user on our order form both on the supplement order form and the fitness program order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

In order to receive consulting from our experts, a member may have to provide additional information regarding their gender, fitness goals, general health status, lifestyle and eating and exercise habits, time and equipment availability, special limitations, etc. We will not sell, share, lease, or rent any of your information to anyone outside of Fitsite.com. And at no time does Fitsite.com collect any information from our members' other than that information our members' voluntarily provide us.

Newsletter

When you sign up for our newsletter , our website asks you for your email address. We use your email address to send you our newsletter and to inform you of sales and special offers.

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site.

When You Send Email to us

We provide email links on our "Contact" page that allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly to every one. The information you send us is used to respond directly to your questions and comments. We also keep your email correspondence on file so that we may better serve you should you have additional questions in the future.

Log Files

We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’. To learn more about SSL, follow this link http://www.thawte.com.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.

The Fitsite.com website contains links to other website's and lists health clubs and personal trainers throughout the US. Fitsite.com is not responsible for the information, privacy policy, or the customer service of other companies, individuals, or websites.

Ordering and Shipping Policies